PPM Support for your Microsoft Solution

With 22+ years of experience, we’re your trusted Microsoft Partner supporting your project management community.

Now that you’ve invested in Microsoft Project for the web / Planner and the Wellingtone Accelerator+ Power App, or Microsoft Project Online, you need to ensure it stays current with your ways of working and has great user support. You need the confidence that any technical issues will be resolved quickly. Your PMO or IT department may not have the bandwidth or the Microsoft solution experience to provide this level of technical support.

Clients enjoy piece of mind with our comprehensive PPM Support service for Microsoft Project for the web, Planner, Project Online and associated Power Platform solutions. Whether you have a business critical technology issue, require general system administration, advice, or training, our Microsoft PPM Support team has you covered. Login to our PPM Support Portal to track ticket progress and past resolutions. Our comprehensive Microsoft Project Platform Support includes user support for all, our annual Project Management Maturity Assessment, and banked hours you can call on whenever you need.

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User Support for ALL

Raise tickets directly with our Microsoft Certified Technology Specialists (MCTS) Support Team. Average initial response time is less than 1 hour.

PPM Maturity Assessment

Our annual assessment provides clarity of current PPM strength and weaknesses, benchmarking you against 700+ organizations. We look beyond the technology and consider processes, people, and the PMO.

Technical Banked Hours

You retain a number of banked hours to use for consultancy, training, workshops, technical configuration, or even Power BI report creation. Book time with us whenever you need it.

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We Can Support Your Current Environment

If you have an existing Microsoft Project Online, Project Server, or Project for the web & related Power App solution we can help. The process is simple. We start by performing a detailed health check of your existing solution, project data, and ways of working. This includes our Project Management Maturity Assessment that enables us to gain a clear understanding of your situation and goals. We can then provide practical recommendations as well as our PPM Support Service.

Support Login for Existing Clients

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Microsoft Lifecycle Policy

Mainstream Support Ended for Microsoft Project Server 2010, Project Server 2013, and Project Server 2016

If you’re using the on-premise Project Server 2010, Project Server 2013, or Project Server 2016 within your organization, you should be aware that they’re outside of Microsoft mainstream support. This means that Microsoft will not provide incident support, security update support, or allow you to request non-security updates.

Microsoft Project Server 2013 support notice. Extended support end 11-Apr-23.
Microsoft Project Server 2016 support notice. Mainstream support ended 13-Jul-21. Extended support ends 14-Jul-26.

So to access the latest features and ensure your business critical solution is fully supported, you must upgrade to Project Server 2019 or Project Online. Now might be the right time for you to transition to the latest Project for the web and Power Platform solution. We can help you upgrade quickly to the right solution.

Case Studies

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Articles & Insights

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Talk to us about how we can support your Microsoft PPM solution.

Case Studies

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Articles & Insights

Project Online
Microsoft Project Online Retirement in Sept 2026 – Your Migration Options
On September 5, 2025, Microsoft officially confirmed that Project Online will be retired by September 30, 2026. A decision motivated by legacy architecture and absence of modern cloud-based AI/Copilot features. The shift has been anticipated since 2018 [...]
by Baz Khinda
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Consulting Microsoft PPM PMO Project for the Web Project Management
A Guide to PMO Competence
Explore the Wellingtone PMO Competence Framework, a tool designed to help PMO professionals develop skills across capability, delivery, and strategy. Learn how this framework fosters a well-rounded career path by balancing emotional intelligence and strategic competencies.
by Emma Arnaz-Pemberton
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Microsoft PPM Microsoft Project Project for the Web Project Management Project Online
Integrating Microsoft Viva Goals and Project for the Web
Explore Microsoft Viva Goals, the solution integrating OKRs and project management to align team efforts with organizational priorities effectively. Discover how the new Project for the Web integration enhances goal-setting by linking project data directly to OKRs, streamlining updates and progress tracking. Learn how this integration empowers PMOs to automate metrics tracking, improve decision-making, and foster a more efficient project management environment. Contact Wellingtone for insights on implementing these powerful tools in your organization.
by Francisco Torrejón
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Microsoft PPM Microsoft Project Project for the Web
Goal Setting in Project for the Web: OKR Framework
Gain insights into combining OKRs with project tasks, setting goals, tracking progress, and preparing for future integrations with Microsoft Viva Goals. Dive into this innovative approach to project and goal management for enhanced organizational success.
by Baz Khinda
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Consulting Microsoft PPM PMO Project for the Web
How to Create an Effective Project Schedule
Gantt Charts, predecessors or critical path are common concepts in the day-to-day of a project manager. As a ‘hard skill’, scheduling is at the heart of project management, to the point where organisations even have [...]
by Marisa Silva
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